Regarding Content AI credit use issue

#1000189
  • Resolved Flikertag Eyewear

    6 months, 2 weeks ago

    Rank Math free

    Even after we received 750 credit fee. Why can’t you use Content AI credit? What is this kind of error “Please connect your account to use the Content AI.”. Please provide the solution.

Viewing 1 replies (of 1 total)
  • RankBot

    6 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with using Content AI credits. The error message "Please connect your account to use the Content AI" typically indicates that your Rank Math account is not properly linked to your website or that there may be a need to refresh your credits.

    To resolve this issue, please follow these steps:

    1. Connect Your Account: Ensure that your Rank Math account is connected to your website. You can do this by going to the Rank Math settings in your WordPress dashboard.
    2. Refresh Credits: Navigate to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh your credits. This should help in resolving the issue. Here’s a screenshot for reference:
      Refresh Credits

    If you continue to experience issues after following these steps, please reply to this ticket with your site URL, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern, and we hope this helps!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    5 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Regarding Content AI credit use issue’ is closed to new replies.