analytics

Hello,

We apologize for the issue you are facing with the analytics dashboard in Rank Math. It sounds like you’ve set everything up correctly, but the data is not displaying as expected.

Here are a few steps you can take to troubleshoot this issue:

1. Check if the Analytics Bar is Enabled: Go to Rank Math SEO → General Settings → Analytics and ensure that the ‘Frontend Stats Bar’ option is toggled on. Don’t forget to click ‘Save Changes’ after making any adjustments.

2. Verify Google Analytics Tracking Code: Ensure that the Google Analytics tracking code is correctly implemented on your site. You can check for the presence of the measurement ID (G-XXXXXX) in the source code of your website. You can also search for google_gtagjs in the source code to confirm its presence.
   

3. Install Analytics Code via Rank Math: If you haven’t done so already, enable the Install Analytics code option in Rank Math’s Analytics settings. This will ensure that the tracking code is added to your site.
   

4. Clear Cache: After making these changes, clear your site’s cache and check again if the data appears in the analytics dashboard.

5. Check for Conflicts: If the issue persists, there may be a theme or plugin conflict. You can follow our guide to confirm any conflicts: Check Plugin Conflicts.

If you continue to experience issues after trying these steps, please reply to this ticket with your site URL, and a human agent from our support team will assist you further.

Thank you for raising this concern, and we hope to resolve it quickly so you can fully utilize Rank Math for your websites!

Sources:
Making the Most of the Analytics in Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math

Hello,

Thank you for your query, and we are so sorry about the trouble this must have caused.

Please follow the steps below to create a troubleshooting log so that we can check the issue further:

Step #1.
First, add the following filter to your website:

add_filter( 'rank_math/analytics/log_response', '__return_true' );

Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/

Step #2.
After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending:

If in your case, you do not see the Scheduled Actions menu, then you can try visiting the following URL:

https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

Ensure that you replace yourdomain.com with your own domain in the above link.

Step #3.
When some actions have completed running, please check the Analytics log under /wp-content/uploads/rank-math and share that with us.

You can use a tool like Dropbox/Pastebin for debug log files and share the generated links here.

As for the error log, please share the latest messages with us so we can advise further.

If you’re unsure about the steps, please add your WordPress and FTP login information in the sensitive data section so we can check.

We really look forward to helping you.

Thank you.